Did somebody ever tell you that enterprise software shouldn’t have consumer grade UX? Then why are enterprise softwares and interfaces drab and boring? It's not about a slick button or a fancy package, but about wowing the users.
Have you ever thought about the productivity boost? If the UX can save 10 minutes of time per person per day, and you have 10000 people working on that process? You do the math. After all, we creative types are bad in numbers.
But the consulting folk in our team says its around 36,000 man hours a month, which sounds like big money, right?
You cannot expect your users, be it employees or captive clientele to like your products or platform just because they are forced to use them. Worldwide, enterprises are realising the need to provide great experience to their employees
or captive audience, to improve morale and relationship.
We have worked with multiple Fortune 50 companies to provide them with the UX magic instilled to their enterprise softwares and interfaces. After all, human behaviour doesn’t change, just because they are now at work. And that
means the sections where design and UX were considered unimportant, be it proprietary enterprise softwares, intranet applications, financial services back-end or customer service processes, a better UX has resulted in better
productivity and increased employee satisfaction.